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Internal Workspace UPQ Feedback App

Access the internal workspace to manage sources, triage tickets, and continue customer conversations securely.

Secure Access

Access the internal workspace to manage sources, triage tickets, and continue customer conversations securely.

Operations Hub

UPQ Feedback App

Version 1.0.0

Manage API-driven intake, team delegation, and customer follow-up from a single Laravel workspace built for admin, manager, and CS operations.

Source-based intake

Track inbound feedback and ticket traffic per source with scoped management controls.

Delegated responses

Route conversations to managers and CS users while preserving role-based visibility.

Shared conversation history

Keep internal and customer replies aligned in one timeline from intake to closure.